PLEASE TAKE INTO ACCOUNT OUR POLICIES
Collection products have a guarantee of up to 60 days from the purchase date. For warranty purposes, you must fill out the warranty request form to meet your request for a warranty.
They are NOT grounds for warranty claim:
- Improper washing and ironing of garments.
- Modification or manipulation of the garments in clothing repair shops or third parties.
- Wear, damage, or breakage of materials due to improper use, or frequent friction in a specific area or by third parties.
- Natural wear of garments due to use.
- MPM allows the change of garments for the following reasons: Color, Size, or Reference. Without there being a refund of money.
- The maximum term to request changes is 30 calendar days from the date of purchase (as long the garment has not been used, damaged or change has been previously made for the above reasons).
- The garment must be in perfect condition, without stains, and with its respective labels (internal and external).
- While making the changes, the shipping costs will be assumed by the customer.
- Garments from previous collections or special prices will only be exchanged for garments from the same collection (depending on product availability).
- Returns do not apply to garments in a promotion.